Terms & Conditions

The following terms and conditions apply to all companies and or persons or other entities (“you”) that are booking or attending any workshop or speaking event (“Booking”) organised by Resolute M;nds (“we” or “us”). Please ensure you have read and understand the following:

1. Acceptance of terms and conditions

By agreeing the date, location and fee for a particular Booking, you are agreeing to the terms and conditions set out below (“Terms”) and they will be incorporated into the contract between us (“Contract”). You will ensure that your employees, guests, agents, contractors, and any other person attending the Booking on your behalf or as your guest shall comply with these Terms. The Contract is formed when we send you a booking confirmation.

2. Payment

The fee for the Resolute M;nds personnel attending the Booking (“Registration Fee”) will be as stated on the booking confirmation for the relevant Booking from time to time. Prices are exclusive of VAT except where expressly stated otherwise. All payments for the Registration Fee must be made in full at the time of completing the registration form and in any event no later than 7 days prior to the date of the Booking. If payment is not received within 14 days of your registration, your registration will be cancelled and the payment of any refund will be at our complete discretion.

3. Refunds

All payments for the Booking shall be non-refundable except as set out in paragraphs 4 and 5 below.

4. Cancellation

There may be circumstances in which we need to cancel the Booking. In such circumstances, we will provide you with a full refund of the amount of the Registration Fee that you have paid to us and we will make every effort to provide you with such refund within 60 days of the date of cancellation.

5. Postponement or change to venue

There may be circumstances in which we need to postpone the Booking and if we do, we shall advise you of this as soon as we possibly can. If the postponement is for more than 3 months after the originally agreed date of the Booking, you may cancel the Booking by emailing us at info@resoluteminds.co.uk and we shall provide you with a full refund.

If you wish to change the date of the Booking or change the venue at which the Booking is to take place, we will endeavour to accommodate your request, which is subject to our sole discretion based on staff availability.  We may require additional fees to be paid to accommodate any request to change the date or venue.  If we are unable to accommodate any requested change, any refund of fees already received will be at our sole discretion.

6. Liability and disclaimer

Our sole liability in relation to any cancellation, postponement or change of venue shall be limited to any amounts already paid by you for such Booking and we shall not be liable under any circumstances for any indirect or consequential losses.

In providing this workshop, we are providing you with training and guidance in relation to mental health and addiction.  Our workshops are not an alternative to or replacement for specific professional healthcare services

7. Your obligations

If you act in any way which in our opinion is likely to cause any harm or nuisance to any person at the Booking, you will be required to leave the Booking and we shall not be liable to refund your Registration Fee or any other payment.

You must comply with all requests from us or the venue with regard to health and safety and failure to do so will result in you being asked to leave the Booking (in which case no refund will be provided). You may not bring any equipment or items of a hazardous or dangerous nature to the Booking.

You shall not cause any damage to any part of the venue (including outside areas, and all inside walls, flooring, fixtures and fittings). You are solely liable for any damage caused by you, your employees, contractors, and guests to any such area of the venue and shall fully reimburse us in relation to any damage so caused.

You must keep your personal belongings with you at all times and we accept no liability for any damage to, loss of or theft of any of your belongings or other items brought to the Booking by you.

8. Promotional materials and materials at the Booking

Unless otherwise stated, the copyright for any materials made available to you in the course of the Booking (including course notes, slides, brochures, articles and case studies) belongs to us and may not be reproduced in any medium without our prior written consent.

Attendees at the Booking may use such materials for their own personal purposes only and they and you may not reproduce, publish or deal with such materials in any way for any commercial use.

We reserve the right to change the published programme (including the publicised speakers) or materials at our discretion.

9. Photography and filming

We may wish to photograph or film the Booking and reserve the right to do so for the purposes of promoting future workshops or otherwise. You consent to us (or any other person attending the Booking) photographing or filming you and any persons attending the Booking with you. You may not photograph or video the Booking without our prior consent.

If you do not wish to be included in any photos or videos taken at the Booking, please let one of our staff know before the beginning of the Booking.

10. Limitations of Liability

Whilst every reasonable precaution is taken by us to ensure security and safety at the workshop, we shall not in any way be liable for any loss or damage suffered by you whatsoever in relation to the Booking.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, any fraudulent misrepresentation or any other liability for which it is unlawful to exclude or limit liability.

Our total liability for any matter arising out of the Contract shall in all circumstances be limited to the price paid by you for the Booking and we shall not in any circumstances be liable to you for any consequential loss whatsoever.

11. Governing law

These Terms shall be governed by English Law and your hereby submit to the exclusive jurisdiction of the English Courts.